Thinking about outsourcing elements of your Sales & Marketing?
Outsourcing can be a big decision, but can offer benefits that far outweigh employing a team in house.
As a sales growth consultancy, Momentum Partnership offers a full range of outsourced services to develop your strategy, deliver your communications and ultimately increase your sales conversions.
One of our core sales growth services is telemarketing, and the below explains just some of the benefits of outsourcing to a specialist company:
Sales people are expensive, you want them on appointments, face to face with prospects, closing deals. And that’s what they want to be doing, not spending hours behind a desk, making calls that they don’t want to be making. You may have also considered the option of employing telemarketing staff in house. This however, can prove to be another costly option. When you start thinking about recruitment, training, equipment, calls, managing and motivating, the costs add up.
When you use a telemarketing agency, you simply pay a cost for the service. The telemarketers will have an objective to make calls in order to achieve the expectation set for the project, and that is their sole focus, so productivity is also higher when outsourced.
Flexible service to fit your budget and your strategy
Momentum Partnership will invoice you for time, giving you the flexibility to increase or decrease the time spent on your project. This way we can personally suit your strategy, end goals and your budget. It also gives us the flexibility to dip in and out of projects to suit the prospects schedules. If they request a call back at 4pm on a Thursday, we can schedule that in. It is also an ideal solution for short term projects such as customer or market surveys. We have the equipment, staff and processes in place to hit the ground running. Letting you see results as quickly as possible.
Developing your own data base can be extremely costly. In terms of both money and time, it requires constant maintenance to prevent it from going stale. Momentum works with strategically selected data, and works on cleansing all the time, to enhance lead generation.
Gift of the Gab
Telemarketers hold a specific skillset, different to those skills held by a face to face salesman. Telesales/Telemarketing is a tough job that requires, perseverance a positive attitude and thick skin. Sales people can often let it slip to the bottom of their priority list simply because they dread doing it.
Your office environment may not be suitable for a telemarketer, as it can take away their focus. If they are surrounded by other members of staff it can make them feel self-conscious on the phone which will ultimately have an impact on how effective their communication is.
Expectations will be clearly defined between you and the telemarketing agency and managed throughout the project. Objectives are set and the telemarketer will have the skillset to identify the decision maker. Following this, they will deliver a clear, timely sales pitch to nurture the prospect into a lead or appointment. When outsourcing, you can expect a comprehensive reporting process. These reports give you a detailed insight into your sales pipeline and long term new business potential.