Telemarketing

B2B Telemarketing

Momentum Get Your Sales Moving

We’re Only Human, After All

Human interaction has always been the most effective way of determining the quality of a sales prospect, but a conversation alone will not always deliver results. 

Successful telemarketing is a fine balance of research and prospect qualification: in essence, asking the right question, to the right contact at exactly the right time.

Whilst some would say timing is a matter of luck (the right person answering their phone at the appropriate moment), we believe that good telemarketing is a prime source of fruitful research which will identify when a call is likely to be most successful, leading to an improved sales conversion rate.

As we know, having the right data to hand improves the chance of success, and that’s why we developed our own CRM platform to support our telemarketing activities, not just for Momentum, but also for our partners. Read more about Momentum’s focus on CRM here.

As with all Momentum’s services, our telemarketing services are underpinned by our three core service pillars of Strategy, Communication and Sales Conversion:

Experience, Professionalism, And Talent

Momentum are experts in maximising key success criteria when developing a telemarketing campaign, which includes dedicating a member of our West Midlands team to your company. This will ensure that your contact understands the complete brief, undertakes appropriate due diligence, and can spot immediate needs for onward cascade to you or your sales teams. 

Each of our telemarketing team has years of experience in deriving best results from your data and is trained to interpret findings to continually improve data quality performance for future campaigns. Each of our Telemarketing Executives will work professionally and unobtrusively with all target companies on your database and will represent your brand values in full.

Alternative Uses For Telemarketing

  1. Contract Renewal
    With an increasing roster of companies now offering services on a contractual basis, retention and churn prevention is now a key performance metric and is crucial to profitability.
    By scheduling a programmed of contract renewal telemarketing and when combined with Momentum’s CRM, our partners can stay on top of their churn and get ahead of competitor outbound marketing.
  2. Client Retention
    Keeping existing clients engaged throughout a contract relationship is a key driver in retention. Loyal and happy clients are more likely to deepen relationships and become brand advocates, therefore a simple, regular touch point can do wonders for long term relationships. 
  3. Reminders and Collections
    In today’s busy world, it’s easy to forget key appointments, deadlines and delivery dates. Momentum’s telemarketing service can offer complete flexibility for many day to day B2B reminder and collection requirements.

Telemarketing In Recovery

Despite the challenges of the last 12 months, many industries expect a rapid rebound in sales performance over the next five years, although residual challenges will remain in certain sectors. With workforces likely to remain at home or in multiple locations for some time, telemarketing helps find the best contact in the best location. This will save time dialling incorrect or discontinued numbers and improve your company reputation by avoiding the interruption of personnel without the capacity to influence or make decisions. 

With your sales teams set to be busy, why burden them with administrative or prospecting calls, when outsourcing to Momentum can do this in the background, diligently building rapport, generating a consistent flow of genuine leads for our partners. 

We’ve created a handy calculator tool to estimate the cost savings when using our Telemarketing services versus your own internal resource. Take a look

Knowing where you’re wasting time is key so let’s take a look into your prospecting process with a few important questions…

Momentum Based In The West Midlands Offer Flexible And Professional Telemarketing Services Which Are Aligned To Your Business Requirements and Ambitions

The Success Story

See our clients who have been satisfied with our sales and marketing solutions

Barkley Plastics
Barkley Plastics
2021-05-04
Great company that provides exceptional e-mail marketing support and analysis. Friendly and professional
Ryan Hatch
Ryan Hatch
2021-04-16
We worked with Momentum Partnership for a little over a year. Within that time frame they helped us gain valuable new customers and RFQ's from companies we had never previously dealt with. The team at Momentum were always professional and helpful. Would highly recommend.
Mark Covill
Mark Covill
2021-03-22
Momentum have proven to be professional in all aspects of our relationship from preparing material to the customer contact in follow up activity.
Kelly O'Brien
Kelly O'Brien
2021-03-22
“Momentum invested time getting to know Forward; to understand our business aims and objectives, whilst respecting our culture. Our trust in Momentum has been rewarded with real results, which have enabled us to invest further in our business.”
Andy Eastwood
Andy Eastwood
2021-03-19
“Carrs have been very happy with the whole experience of working with Momentum, and particularly are pleased with the way Laura, our dedicated sales partner, works with our sales team. She is always extremely pleasant to deal with and communication of her weekly tasks is excellent.”
Nicola Yapp
Nicola Yapp
2020-01-15
Heather and the Momentum team helped my business create a clear sales strategy. Together we defined our target audience and they then worked to build us a database, improve our website and start communicating with our potential customers. They have completely refreshed our approach to sales and marketing which has helped us to secure new business.
peter nee
peter nee
2020-01-15
Would recommend this company to all future staff and clients. Great management in place to help you build your skill set and reach personal and business aspirations!

Momentum helps your business move forward in a competitive world. Get going now, talk to Momentum. 024 7666 2004