Momentum Get Your Sales Moving
We’re Only Human, After All
Human interaction has always been the most effective way of determining the quality of a sales prospect, but a conversation alone will not always deliver results.
Successful telemarketing is a fine balance of research and prospect qualification: in essence, asking the right question, to the right contact at exactly the right time.
Whilst some would say timing is a matter of luck (the right person answering their phone at the appropriate moment), we believe that good telemarketing is a prime source of fruitful research which will identify when a call is likely to be most successful, leading to an improved sales conversion rate.
As we know, having the right data to hand improves the chance of success, and that’s why we developed our own CRM platform to support our telemarketing activities, not just for Momentum, but also for our partners. Read more about Momentum’s focus on CRM here.
As with all Momentum’s services, our telemarketing services are underpinned by our three core service pillars of Strategy, Communication and Sales Conversion:
Experience, Professionalism, And Talent
Momentum are experts in maximising key success criteria when developing a telemarketing campaign, which includes dedicating a member of our West Midlands team to your company. This will ensure that your contact understands the complete brief, undertakes appropriate due diligence, and can spot immediate needs for onward cascade to you or your sales teams.
Each of our telemarketing team has years of experience in deriving best results from your data and is trained to interpret findings to continually improve data quality performance for future campaigns. Each of our Telemarketing Executives will work professionally and unobtrusively with all target companies on your database and will represent your brand values in full.
Alternative Uses For Telemarketing
- Contract Renewal
With an increasing roster of companies now offering services on a contractual basis, retention and churn prevention is now a key performance metric and is crucial to profitability.
By scheduling a programmed of contract renewal telemarketing and when combined with Momentum’s CRM, our partners can stay on top of their churn and get ahead of competitor outbound marketing.
- Client Retention
Keeping existing clients engaged throughout a contract relationship is a key driver in retention. Loyal and happy clients are more likely to deepen relationships and become brand advocates, therefore a simple, regular touch point can do wonders for long term relationships.
- Reminders and Collections
In today’s busy world, it’s easy to forget key appointments, deadlines and delivery dates. Momentum’s telemarketing service can offer complete flexibility for many day to day B2B reminder and collection requirements.
Telemarketing In Recovery
Despite the challenges of the last 12 months, many industries expect a rapid rebound in sales performance over the next five years, although residual challenges will remain in certain sectors. With workforces likely to remain at home or in multiple locations for some time, telemarketing helps find the best contact in the best location. This will save time dialling incorrect or discontinued numbers and improve your company reputation by avoiding the interruption of personnel without the capacity to influence or make decisions.
With your sales teams set to be busy, why burden them with administrative or prospecting calls, when outsourcing to Momentum can do this in the background, diligently building rapport, generating a consistent flow of genuine leads for our partners.
We’ve created a handy calculator tool to estimate the cost savings when using our Telemarketing services versus your own internal resource. Take a look
Momentum Based In The West Midlands Offer Flexible And Professional Telemarketing Services Which Are Aligned To Your Business Requirements and Ambitions
A Pipeline Ready For Conversion
Whether we’re working on opening new doors for your company, pursuing previous contacts, or driving value by improving your database, our telemarketing activities will drive interest, nurture warm and hot leads and help you derive a sales pipeline ready for your sales team to develop and convert.
Get your prospects ready to buy, get some Momentum into your sales pipeline. Our personalised telemarketing service provides you with prospects who are primed and ripe for conversion.
And After The Sale?
Customer feedback and client surveys are an essential part in the sales cycle and marketing mix. You can find out much more about how Momentum can help with the surveys and the feedback loop here.
Our team creates and undertakes surveys that are straightforward and easily integrated into concise telephone calls. Feedback received on these calls will not only provide insight and empirical evidence to support business cases or marketing campaigns but may also present testimonials for use on your website and for professional accreditations.
The feedback loop is proven to improve the retention of customers or clients, an improves long term relationships.
The Success Story
See our clients who have been satisfied with our sales and marketing solutions